24/7 Emergency Roadside Assistance
1-800-241-FORD (1-800-241-3673)
Contact Us
Fleet Sales Support
Available 24/7
Service
Vehicle repair and service diagnostics, parts, warranty, recalls, and financial assistance requests.
For all Ford Diagnostic Repair System (FDRS) and Integrated Software (IDS) concerns other than FordPro.com login credentials, please call Rotunda 1-800-ROTUNDA (1-800-768-8632) option 1. This includes software troubleshooting and subscription assistance.
For all Ford Diagnostic Repair System (FDRS) and Integrated Software (IDS) concerns other than FordPro.com login credentials, please call Rotunda 1-800-ROTUNDA (1-800-768-8632) option 1. This includes software troubleshooting and subscription assistance.
Sales
FIN code activation and support, invoicing, order status, and product information.
Charging
BEV fleet transformation including charging hardware sales, service, support, product information, and installation.
Email Sales: procharging@ford.com
Email Support: chargingsupport@fordpro.com
Charger manuals, warranty info and other helpful resources.
Email Sales: procharging@ford.com
Email Support: chargingsupport@fordpro.com
Charger manuals, warranty info and other helpful resources.
Solutions
Ford Pro™ Software, telematics, data services, and fuel card support.
Email: telematics@fordpro.com
Email: telematics@fordpro.com
Financing
Contact Ford Pro™ FinSimple® for financing questions or to access your account.
1-877-633-5338
1-877-633-5338
Dealer Support
Please have your P&A code ready.
Social Media
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Business Hours
Monday - Friday 9:00 - 5:30 PM EST